Sales & Office Administrator

 Pershore

   Posted On:  27/11/2024 15:00:23    Salary:  Circa £28k per annum DOE

Job Description

The Role :


The Sales and Office Administrator will support the business with day-to-day office administration and will be the first point of contact for all incoming enquiries and ongoing communication with customers to ensure exceptional levels of customer service and accurate record-keeping.  


Core Responsibilities:



  • Act as the first point of contact for all incoming communications

  • Calendar and email management for office operations and installation jobs

  • Work closely with the Office Manager and Director of Operations to support the jobs schedule and develop internal data recording practices

  • Maintain accurate and up to date sales and installation data

  • Maintain excellent knowledge of the company’s products and services to encourage sales and up-sell/cross-sell, where possible

  • Follow up potential sales at regular intervals in accordance with the company’s internal sales processes

  • Handle and record any customer complaints or concerns, reporting these to the Office Manager

  • Securely manage and store customer data in accordance with the GDPR

  • Arrange vehicle servicing and repairs at regular internals

  • Maintain the vehicle log and ensure MOTs are conducted on time

  • Handle all speeding and parking tickets

  • Record job completion data at the end of each installation

  • Scanning, filing, and photocopying, where required

  • Key holder

  • Any other ad hoc duties to meet the needs of the business

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Apply now, or get in touch with us regarding this vacancy