Sales and customer service administrator

• Good levels of literacy and numeracy


• Experience in a similar role

The Job:

Our Client based in Gloucester is looking for a proactive and organised Sales and customer Service Administrator to join there growing team. This role would suit someone who enjoy working in a busy office environment and has strong communications skills and a genuine interest in technology and IT systems 

Key Responsibilities

• Process sales orders from suppliers and maintain accurate records.


• Manage contract renewals and ensure timely follow-up with clients.


• Conduct customer satisfaction follow-ups after job completion.


• Prepare and issue quotes and proposals for customers.


• Answer incoming calls and provide friendly, professional assistance.


• Handle general office administration and record keeping.


• Coordinate and schedule appointments with both existing and potential clients.


• Communicate effectively with customers via phone and email.


• Support the wider team with sales and service coordination tasks.

Skills & Experience

• Strong interest and knowledge of IT and computers – essential.


• Excellent verbal and written communication skills.


• Confident and professional telephone manner.


• Good attention to detail and administrative accuracy.


• Competent in Microsoft Office 365 applications (Word, Excel, Outlook).


• Experience in customer service, sales administration, or IT support is advantageous.


• Ability to manage time effectively and work independently.

for further information please contact the office or register on line